This article will cover:
General overview of service tasks
There are some administrative tasks that you need help with. Here's an overview of the service tasks we offer for all plan types:
Services | Brief Context |
Organization deletion | If you would like to delete your Amplitude organization |
Organization url or name change | If you would like to change the name and url associated with your Amplitude organization |
Change the domain on all of your users' email addresses | If the domain on your company's email addresses has changed |
SOC2 report | Moving forward, please go to https://trust.amplitude.com/ |
DPA report | Moving forward, please go to https://trust.amplitude.com/ |
Disable location properties (IP address, DMA, City, etc) | If you want to remove certain location properties on events moving forward |
Keep original user property values | If you want to keep the oldest user property values after a user merges profiles |
Rotate secret key | If you would like to rotate/change/update the secret key of an Amplitude project |
Undelete/restore a project | If you would like to restore an Amplitude project |
Forgot my org url/name | If you forgot the org url associated with your Amplitude organization and cannot log in |
Submit a task request
If you need to file a request for a service task or have any questions regarding the tasks listed above please contact Technical Support via the form at support.amplitude.com.