Overview
The Appcues / Amplitude integration allows you to send hyper-targeted behavioral audiences from Amplitude to Appcues to power tailored in-product onboarding tutorials, tooltips, announcements, promotions, and surveys.
Prerequisites
Please take the time to review these prerequisites as it provides important information to keep in mind when first using this feature.
- Note: The Appcues / Amplitude integration is only available for Growth and Enterprise customers.
- An understanding of Amplitude Engage and behavioral cohorts
- An Appcues account
- An Amplitude user property that matches what you’re using for your User ID field in Appcues
How to set it up
In Amplitude, navigate to Sources & Destinations —> Destinations tab —> Add More Destinations.
Click on Appcues to bring up the integration creation modal.
- Name: give a name to your Appcues integration
- Account ID: grab your account id (see instructions here)
- Specify the Amplitude user property that you want to map to the Appcues `User ID` field. This should be a property that matches the the `User ID` field in Appcues (e.g. `email`)
Sync a Cohort
- Select the API target to sync to that was setup in the manage integrations page
- Specify the custom field that you want to sync to (This field will automatically get created within Appcues upon sync). This should not contain any quote characters
- Specify the type of sync that you want (one time / scheduled)
In Appcues the cohort will show up as a user property (with the name you provided for the custom field). It will be set to true if a user is in the cohort at the time of sync, and false if they’re not.
